e-Payment solution has been introduced in the Company to provide better consumer service in respect of payment (electricity bill/quotation amount) through internet by the L&MV consumers. The consumers are able to make their payment at any time at their convenience using Web Portal/Mobile App of the Company. The payment can be paid through the following modes:

Easy e-Payment of energy bills at any time from anywhere using Bharat Bill Payment System (BBPS) enabled payment channels like: Internet Banking, UPI, Mobile Wallets, other payment Solution of Financial Institutions etc.
Following are the Mobile Wallets available to consumers of WBSEDCL under this channel:

Integration has been made with e-Pradan of IFMS (integrated Financial Management System) of West Bengal Govt. for payment against energy bill/quotation of Government establishment using RTGS. However to process the energy bill/Quotation payment for WBSEDCL at e-Pradan system, user dept. need not require any bank account particular of WBSEDCL. The said information is already included in that e-Pradan system of Govt. of West Bangal.

For hassle free periodic payment of energy bills directly from bank account of the consumers a new process named NACH has been introduced. "National Automated Clearing House (NACH)" is governed by National Payments Corporation of India (NPCI) for the purpose to facilitate interbank, high volume, electronic transactions which are repetitive and periodic in nature. In this process one unique identifier number "Unique Mandate Reference Number" (UMRN) is allotted by NPCI against the Mandates of consumers.

The NACH facility of payment is available to the L&MV consumers of WBSEDCL who have not registered for EBPP mode of payment. Consumers can avail all the rebates including additional e-payment rebate.

Registration in NACH process can be done by submission of "Mandate Form" after logging in wbsedcl.in. through "Consumer Login" page.

Click here to download detailed guideline

In this E-collection procedure all types of customers of WBSEDCL (Bulk and L&MV) under any category (like Domestic, Commercial, Industrial and others) can pay their dues under the heads of Energy Bills, Quotations and Security Deposit through RTGS/ NEFT. Collection for different kind of Deposit Works can also be obtained through this method. There will not be any requirement of preregistration on the part of customers (except consumers paying through PFMS channel); they can pay their dues to their exclusive Virtual Account Number (VAN)which can be derived as per the below mentioned logic:

Hence, the length of the VAN will be maximum 16 digits whereas first 3 digits are alphabet, next 9 digits are Consumer ID and last 4 digits are of Application no./ Installation no. The VAN should not contain any blank space and / or any other characters/ special characters.

To know the exact VAN, consumers should check their Energy Bill, Instalment Order or Quotation whichever is applicable.

Payment shall be made using RTGS/NEFT to the exclusive VAN of the consumer with IFSC ICIC0000104 (CMS, ICICI Bank Ltd) or SBIN0004266 (CMP Centre, SBI).

However, instalment dues shall be paid using IFSC “ICIC0000104” only.

Additionally, in case of payment through PFMS channel, the 2nd character of the above-mentioned VAN structure shall be "P" instead of "B" using IFSC “ICIC0000104” only. However, prior to initiation of any payment through PFMS channel,the registration of the VAN is required on NEFT/RTGS Service Provider (i.e., ICICI Bank) by WBSEDCL. So, consumers should visit concerned Customer Care Centre / Regional Office of WBSEDCL for the registration.

The whole process is integrated with Bank’s system using web-service call procedure and the payment posting for successful transactions has been scheduled automatically. For the failed transactions the bank will return the amount to the respective accounts of the payees wherefrom the amount has been remitted. As per normal procedure, all the eligible rebates including special rebate for E-payment will be available to the consumers in line with the prevailing rules.

Consumer can make payment at the cash counters of their concerned Customer Care Centres (CCCs).

Payment hour:

Already 354 Nos. of collection Kiosks are installed at different Customer Care Centres and at different strategic locations spread across West Bengal.

Payment hour:

• 8.00 A.M to 10.00 P.M (All Days)

WBSEDCL has integrated its payment collection system with Bangla Sahayata Kendras (BSK) of GoWB for collection against electricity bill/quotation from existing/prospective L&MV consumers. As of now, the State Government has set up 3560 nos. of Bangla Sahayata Kendras (BSK) through which WBSEDCL consumers can avail the said payment services.