Online New Connection process is simple & easy. Please click here to know the easy steps.
Documents mentioned below need to be submitted along with New Connection
Application:
Identity proof: Passport/Voter ID/Telephone Bill
Land Ownership document: Property Paper/Purchase Deed/Tenancy Deed/Tax Receipt
of Panchayet/Municipality etc.
Applicant can upload the documents during online application.
You can choose your connection category based on your purpose of supply & connected
load. Please refer Tariff Notification of WBERC for 2017-18. Gist of that tariff can be
found here
As per Central Electrical Authority (Measures relating to Safety & Electrical
Inspection) Amendment Regulation, 2018, acknowledgement of self certification by the
consumer or certification from the CEI (Chief Electrical Inspector) is needed depending
upon the supply voltage as given below:
L&MV Supply (upto 200 KVA): The consumer has to obtain acknowledgement of self
certification by the consumers from the CEI before effecting service connection.
For detail please click here (link of the Office Order No: 1753 dated 03.12.2019
will be provided after necessary amendment).
HT Supply (above 200 KVA): The consumer has to obtain clearance certification
from the CEI before effecting service connection.
Estimated Charges for taking New Connection can be calculated for applied load upto 200
KVA using the Quotation Calculator facility available at the web-site of WBSEDCL. Click
here to calculate the estimated charges.
There are numerous channels available for payment of your New Connection Quotation
Charges. For more details please click here
All those channels can also be used for payment of electricity bills.
Applicable transaction fees per transaction is zero in all the digital payment mode.
For Domestic & Commercial consumers having contractual load less than 50 KVA quarterly
electricity bills are generated. For all other categories monthly electricity bills are
generated.
Complaints can be registered through WBSEDCL 24X7 Helpline No: 19121.
Online Complaints can be docketed in www.wbsedcl.in at here
Complaints can also be raised from Mobile App of WBSEDCL “Vidyut Sahayogi”.
You can also register your complaints or queries, get to know of your last raised bill
detail, last five (5) payment detail via Pull SMS & Missed Call Alert. For details
please click here
You can also contact our Grievance Redressal Officers at Regional as well as Corporate
level for resolution of any grievance. Necessary procedure & contact information can be
found here
Below are the facilities available via the web site of WBSEDCL:
Online application facility for New Connection & Load Enhancement (less than 50
KVA) for Domestic, Commercial & Industrial applicants
Online tracking of status against applications for new connection / load
enhancement
E-payment facility
Consumer ID Registration for availing various facilities (like bill view,
consumption pattern view, payment history, arrear detail view etc.)
Online complaint registration
Online registration for bill payment facility through ECS/NACH mode
Registered prepaid consumers can avail a host of online services including
energy recharge , account balance view, View Payment History, View Voucher
generation history and view basic consumer specific information
Following are facilities available at the Mobile App of WBSEDCL “Vidyut Sahayogi”:
E-payment facility
Online application facility for new connection & load enhancement & tracking of
status
